Standard production time is 5 business days for Paperback and 10 for Hardcover (case-bound) books. For custom options such as hot foil and embossing + 3 days. For delivery + 3 to 5 days.

The price includes the production and the delivery cost to your door. There is no extra cost. On demand Services and Proof copies are not included.

No, you do not have to pay any fees, sales or duty tax when you receive your books from us. All taxes are included in the price.

For a new client, we require 100% in advance. For peace of mind, we can offer 60% before print and 40% upon reception of production proof.

Yes, you benefit, totally for free (no strings attached) from the services of a personal advisor to help you elaborate your best product: choice of papers, sizes, print runs, packaging, production follow up, everything you need until the delivery.

We check your files with a professional software as well as manually. (Files preflighting) We offer as well one hour free prepress assistance with our expert. You receive a digital proof for your approval.

Yes, we can provide you with a proof copy. We have different proofs you may choose from. (File Validation Process)

Yes, we can print your books with a higher print run to lower unit price and then ship it partially or just one copy when you have an order. Contact our sales assistant to get more information.

Yes, indeed you design your own product and our personal advisor will help you for free to customize it: choice of papers, sizes, finishes, print runs, everything you need until the delivery at your door.

Yes, we can print your book in your requested size as long as it doesn’t exceed our machine limit. Custom size can be printed Offset or Digital. You can as well customize papers, bindings, finishes.

For more answers to your questions, check out our FAQ page. You can also contact us directly through our Contacts page. We’re here to help!